This policy describes the type of information we collect from you and/or that you may provide us when you visit and/or use this website and/or any of our mobile applications (individually or collectively, “Sites”). “You/your/user(s)” means you as a user of our Sites.
We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.
Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Sites, any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for unauthorized circumvention of any privacy settings or security measures contained on the Sites.
We collect various information that identifies you as a person (“Personal Information”) in two ways. First, we collect Personal Information that you provide to us. Second, we collect certain Automated Information that may contain Personal Information when you use our Sites.
The Personal Information you provide to us is generally:
We collect Personal Information directly from you when you provide it to us. This typically occurs when you:
We collect Automated Information automatically as you navigate through our Site as explained further below.
We may collect information, which may include certain Personal Information data such as your IP address, from your browser when you use our Sites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (a) IP-address; (b) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (c) unique device identifier and device type; (d) domain, browser type and language; (e) operating system and system settings; (f) country and time zone; (g) previously visited websites; (h) information about your interaction with our Sites such as click behavior, purchases and indicated preferences; and (i) access times and referring URLs.
Most web browsers automatically accept cookies. If you do not wish to have cookies on your system, you can set your browser to refuse them. Please review the specific instructions from your browser in order to do this. However, please note that not accepting cookies may make certain features of our Sites unavailable or difficult to view or use.
In some of our email messages we may use a “click-through URL” linked to content on our Sites. When you click one of these URLs, you will pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our Sites. If you prefer not to be tracked through our emails, simply avoid clicking text or graphic links in the email.
Third parties may also collect information via our Sites through cookies, third party plug-ins and widgets in order to deliver our targeted advertisements to you across the Internet.
Our web server may collect clickstream information such as the address (or URL) of the website that you came from before visiting the Sites, which pages you visit on the Sites, which browser you used to view the Sites, and any search terms you may have entered on our site, among other things. The Sites may also use other technologies to track which pages our visitors view.
Most commonly we will use your Personal Information in the following circumstances:
We are committed to maintaining your trust and we want you to understand when and with whom we may share Personal Information and information collected about you. We do not share your Personal Information with any third parties except as set forth herein.
We may disclose your Personal Information to outside individuals and/or companies that help us bring you the products and services we offer and to create, operate, and maintain our Sites. For example, we may work with third parties to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide data storage and analysis; (e) provide fraud prevention; (f) provide customer service; and (g) provide other services designed to assist us in developing and running our Sites and maximizing our business potential. We require that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us.
If we seek investors or go through a business transition, including but not limited to, a merger, acquisition by another company, or a sale of all or a portion of our assets, your Personal Information may be shared as part of the negotiation of the transaction and will likely be among the assets transferred in the event of a sale or partial sale of our assets.
We may disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of Users of the Sites or the public.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may see our advertisements on other websites and mobile applications because we work with third party advertisers to engage in remarketing and retargeting activities. Through our relationships with these advertisers, we can target messaging to our users by interest-based, demographic, contextual, and other means. These third party advertisers may track your online activities over time and across websites and mobile applications by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests.
The information our advertising partners may collect includes data about your visits to websites and mobile applications that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites or apps. This data collection takes place both on our Sites and on third-party websites and mobile applications that participate in the advertising networks. This process also helps us track the effectiveness of our marketing efforts. Some third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offer a single location to opt out of ad targeting from member companies (www.networkadvertising.org).
SMS abandoned cart disclosure
If you use a third-party website or application (e.g. Facebook, Google, Twitter) to access our Sites or your account on our Sites, your activities on such third-party sites or apps are governed by the privacy practices of those sites or apps. The privacy policies of other sites and apps may differ significantly from ours, and we have no control over the operation of those sites or apps or the manner in which the collect, store, or process data.
There are ways by which you can control how your Personal Information is used.
If you are a California Resident, and under the California Consumer Privacy Act, you have the right to opt out of disclosures of personal information to third parties. If you would like to opt out of having your data shared, please complete the below form. By choosing to opt out, you are ensuring that your personal data will not be sold to any third parties without your explicit consent. We will only use your data for the purposes of providing you with the services and products you have requested from us.
If you do not wish to receive our email promotional offers, you may opt-out by checking the relevant box when we collect your information or clicking on the “unsubscribe” link found in emails we send to you. Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process. Opting out of receiving our communications will not affect your receipt of service-related communications, such as payment confirmations and delivery status updates, if we have a data breach, or other such communications for which we have a legal obligation to inform you and/or to prevent fraud or harm to our Sites, our business, and/or third parties.
You may opt out of Internet-based and mobile advertising on your mobile device by visiting TRUSTe’s Ad Preference Manager, currently available at https://preferences-mgr.truste.com/, the Digital Advertising Alliance’s consumer choice page, currently available at http://www.aboutads.info/choices/, or the Network Advertising Initiative (NAI) opt out tool currently available at http://www.networkadvertising.org/choices/.
When using the ad industry opt out tools described above, note that: (a) if you opt-out we may still collect some data about your online activity for operational purposes (such as fraud prevention), but it will not be used by us for the purpose of targeting ads to you; (b) if you use multiple browsers or devices you may need to execute this opt out on each browser or device; and (c) other ad companies’ opt-outs may function differently than our opt-out, and we have no control over the practices of any third-parties. We do not make any representations or warranties about such opt-out services. Such services are independent from us, and we have no control over, or responsibility for their performance.
Our products and services use Google Analytics and its associated tracking technologies to help display our ads you see on other sites, and to help us manage and optimize our online advertising efforts. To opt out of Google Analytics Advertising Features, visit https://support.google.com/analytics/answer/181881?hl=en or you may access the Google Analytics Opt Out Browser Add-on, currently located at https://tools.google.com/dlpage/gaoptout.
In addition, we use Facebook Pixel (see https://www.facebook.com/business/learn/facebook-ads-pixel).
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we are legally required to do so. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Sites, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.
The following applies to you only if you are a California resident.
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of Personal Information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. At this time, we do not share any Personal Information with third parties or affiliates for their direct marketing purposes.
Please note the following:
Any arbitration, claim or other proceedings by or between you and us shall be conducted on an individual basis and not in any class action, mass action, or on a consolidated or representative basis. You further agree that the arbitrator shall have no authority to award class-wide relief or to combine or aggregate similar claims or unrelated transactions. You acknowledge and agree that this agreement specifically prohibits you from commencing arbitration proceedings as a representative of others. If for any reason a claim proceeds in court rather than in arbitration, each party waives any right to a jury trial. Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.
We do not knowingly permit persons under 13 years of age to use the Sites, and we do not knowingly collect, use or disclose Personal Information from anyone under 13 years of age. If we determine upon collection of Personal Information that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
If you have any questions about your privacy or security at the Sites, or wish to update your Personal Information, please send an email to firstname.lastname@example.org
ESPAÑOL: Gracias por ser parte de un evento organizado por Jose Cruz Productions Inc. Valoramos tu presencia y queremos que disfrutes de una excelente experiencia. Sin embargo, reconocemos que pueden surgir circunstancias que requieran una cancelación o reembolso. Te pedimos que tomes un momento para revisar nuestras políticas en tales casos.
POLÍTICA DE REEMBOLSO: Por favor, ten en cuenta que todas las ventas son definitivas y no se ofrecen reembolsos. Antes de comprar boletos, te recomendamos revisar cuidadosamente los detalles del evento, como la fecha, el artista, la ubicación del lugar, la selección de asientos, el precio, el código de vestimenta del lugar y la política de acceso.
MAPAS DE RESERVA DE ASIENTOS: Los mapas de asientos proporcionados reflejan la distribución del lugar, pero están sujetos a cambios sin previo aviso. No se realizarán reembolsos por cambios en el mapa de asientos debido a adiciones o modificaciones después de la compra. "La ubicación de su silla es indicativa; aunque garantizamos la silla, no podemos asegurar su ubicación exacta en la mesa."
POSPOSICIÓN DEL EVENTO: En caso de posponer un evento, tu boleto seguirá siendo válido para la nueva fecha. Se podrían considerar reembolsos si no puedes asistir al evento pospuesto.
CANCELACIÓN DEL EVENTO: En el raro caso de cancelación por parte de los organizadores, se ofrecerá un reembolso completo del boleto, excluyendo tarifas de servicio y procesamiento. Se te notificará utilizando los detalles de contacto proporcionados al momento de la reserva.
Para consultas sobre cancelaciones y reembolsos, por favor comunícate con JOSE CRUZ PRODUCTIONS, INC por correo electrónico a email@example.com o llamando al (718) 255-1787.
Al comprar un boleto para uno de nuestros eventos, aceptas cumplir con los términos descritos en esta política. Nuestro objetivo es garantizar una excelente experiencia y agradecemos tu cooperación con nuestros procedimientos de cancelación y reembolso. Por favor, revisa esta página regularmente para conocer actualizaciones en las políticas. Last Updated: January 01, 2023
ENGLISH: Thank you for being part of an event organized by Jose Cruz Productions Inc. We value your presence and want you to enjoy a great experience. However, we recognize that circumstances may arise necessitating a cancellation or refund. Please take a moment to review our policies in such instances.
REFUND POLICY: Kindly note that all sales are final, and refunds are not provided. Prior to purchasing tickets, we encourage a thorough review of event details, including date, artist, venue location, seat selection, price, venue dress code, and door policy.
SEAT RESERVATION MAPS: The provided seat maps reflect the venue's layout but are subject to change without notice. No refunds will be issued for changes to the seating map due to additions or alterations after purchase.
"The location of your seat is indicative; while we guarantee the seat, we cannot ensure its exact placement at the table."
EVENT POSTPONEMENT: Should an event be postponed, your ticket remains valid for the rescheduled date. Refunds may be considered if you're unable to attend the rescheduled event.
EVENT CANCELLATION: In the rare occurrence of an event cancellation by the organizers, a full ticket refund will be offered, excluding Service and Processing Fees. You'll be notified using the contact details provided during booking.
For inquiries regarding cancellations and refunds, please reach out to JOSE CRUZ PRODUCTIONS, INC via email at firstname.lastname@example.org or by phone at (718) 255-1787.
By purchasing a ticket for one of our events, you agree to adhere to the terms outlined in this policy. We aim to ensure a great experience and appreciate your cooperation with our cancellation and refund procedures. Please check this page regularly for policy updates. Last Updated: January 01, 2023